In short, you are a legitimate charity and you purchase our service.
Here is what you get:
1. We provide you with your own Charity Raffle Website.
- A dedicated url to share – charityname.OurRaffle.org
- Raffle options based on the most popular and full featured raffle software available
- Logos for your Charity and sponsors
- Numerous ticket options
- You can setup tiered ticket pricing
$10 for 1 ticket, $25 for 3 tickets, etc
- You can have ticket numbers to correspond with printed tickets if needed such as assigning numbers from 3001 to 10000 and you sell 1-2999 in person.
- Limit ticket sales such as no more than 5000 tickets will be sold
- You can setup tiered ticket pricing
- Website is connected to your organizations cc processor so all payments are made directly to your account. Chance2Win does not process any payments for tickets. Customers enter their payment info and the payment is processed securely with the Charity’s Merchant Account. Credit Card info is not stored on the website.
- Ability to have various pictures for your raffle prizes.
- Custom branded customer email receipt
- Charity Dashboard to access real time information
- Can see all orders
- Can download or export customer/donor information
- Manual Order Entry to enter cash or check ticket sales
- Various winner selection methods
- Live Random Drawing option on the website
- Print tickets to do a manual drawing
- Export ticket db and do a mail merge for professional printed tickets
2. What is the process to get started?
We can only accept legitimate charities and non-profits. If we cannot find your organization in the IRS db for tax exempt organizations, then we need information that you have started the process and meet the requirements.
Your Organization must have a Credit Card Merchant Account. If you do not – you will need one. Square and Stripe have the fastest turnaround time and they have typical rates. Paypal is not accepted.
- If you meet the above requirements, then your organization can purchase a website package. We will verify eligibility when we receive your order.
- You fill out Raffle setup form and we will implement your site – typically within 1 to 3 business days. Due to CoronaVirus issues, it is taking around 3 business days currently.
3. What does it cost?
- We charge $259 to setup and host your raffle website for up to $5000 in contributions/donations/orders.
- When you go over $5000 we charge $129 to take you up to $10,000
- When you go over $10,000 we charge $249 which covers you to the next $10,000. Each $10,000 going forward is $249.
4. Common Questions:
Can we use our PayPal account to process payments for tickets?
No- Because different States have different rules for Charity Fundraising Raffles, PayPal expressly prohibits Charity Raffles in their Terms and Conditions. There are many other Merchant Processors available.
Can we do a “Basket Raffle” or “Chinese Raffle”
Yes, our newest version has the ability to handle ticket packages where the tickets are then assigned to various prizes when checking out. We have a prize category function where you setup your prize categories for filtering such as Restaurants, Gift Cards, Entertainment, Gifts, etc. Each prize needs a Title, Description and 1 Photo. Additionally, Basket Raffles cannot support another raffle on the same site.
** At the current time, we can only implement basket raffles this way. If you want lengthy descriptions, additional photos and adding sponsor links to each prize, we suggest making a PDF of more detailed info and we can post it.
We are doing a basket raffle and want to have 4 levels of prize baskets.
For example, we will have ticket prices of $2, $5, $10 and $25. $2 tickets can only be added to the $2 prize baskets. Etc.
That is not possible. At the current time, we are the only software anywhere with an online basket raffle option. We will look into this in the future. We are not aware of any way to do this in an online/virtual environment
Do you charge a percentage in addition to the fees above?
No, our only charge is what is stated. In many States it is illegal to collect a percentage of a raffle. The credit card processing will charge typical fees. That is not part of our service.
Can we add a service charge to the ticket price to help offset cc fees and the site cost?
Yes, we have the ability to do that. Most charities will add a service charge between 6.5 to 10%. Our research shows that adding a Service Charge does not have a significant impact on your raffle orders. Most customers are used to a service charge on tickets and it is a great way to offset your fundraising expenses. We default to 7.5% when we set up your raffle unless you tell us otherwise. About 80% of Charities add a service charge.
Our State requires we have the raffle site setup and available before we can accept orders.
Sure, we will setup your site and help you make adjustments to meet your requirements. We will have it so you can do some test orders and review everything. You simply tell us when you want to take your raffle live and then you can share your website address.
What does the customer get when they purchase raffle tickets
Our virtual Charity Raffle Service will send the payment from your customer directly to the Charity Organization Credit Card Processor. When our system receives the authorization back from the Credit Card Processor the appropriate amount of raffle tickets are generated. The customer will see an order confirmation page on the website with their raffle tickets and also a reciept it emailed to them. What is presented is a little different depending on if it is a typical raffle or a basket raffle.
Typical Raffle Order Confirmation page and Email Receipt.