Chance2Win vs Rafflr
We want to be direct with you. rafflr is a fine tool for what it does — running a live drawing display at an in-person event. But it is not an online raffle platform. If your nonprofit needs to sell tickets, reach supporters outside the room, run a basket raffle, Queen of Hearts, or hybrid event, rafflr cannot help you. Here’s what you actually need to know.
⚠ rafflr’s own website states: “The limitation is that Rafflr is not an online ticket-selling platform.”
What Rafflr Actually Does
rafflr is a browser-based drawing display tool. You enter a ticket count, launch a full-screen animated drawing on a projector or TV, and watch numbers get eliminated. That’s the product. It is designed for reverse raffles at in-person events where the room watches tickets get drawn out until one winner remains.
That is genuinely useful for that specific format. The problem is how rafflr markets itself — publishing “best online raffle platform” guides while listing competitors with factually incorrect information, then positioning themselves inside that landscape.
Direct from rafflr’s own website
“The limitation is that Rafflr is not an online ticket-selling platform. It is designed for organizations that sell tickets through their own channels and need professional software to run the actual drawing event.”
— rafflr.io, Best Raffle Software 2026 page
- What rafflr can do
- Run an animated drawing display on a projector
- Manage reverse raffle eliminations in real time
- Show sponsor logos on the presenter screen
- Handle buy-backs during a live event
- Support up to 999 tickets in a single drawing
- Work on Mac or PC in any browser
- What rafflr cannot do
- Create a raffle website for your organization
- Accept credit cards or process payments
- Create a raffle website for your organization
- Run basket raffles or tricky trays
- Run Queen of Hearts with progressive jackpots
- Run 50/50 raffles, duck races, or ball drops
- Handle cash, check, or hybrid ticket entries
- Reach supporters outside the room
Rafflr Published Incorrect Information About Chance2Win
rafflr operates a “best raffle software” roundup page on their site that ranks for nonprofit raffle searches. That page contains factually wrong information about Chance2Win. We are not going to editorialize — the facts speak for themselves.
FACTUAL CORRECTIONS — RAFFLR’S PUBLISHED CLAIMS VS REALITY
WHAT RAFFLR PUBLISHED
“Pricing: 5% of ticket sales”
THE ACTUAL TRUTH
Chance2Win has no percentage-of-sales fee. Zero Fee plan costs the organization nothing — a fixed disclosed 12% supporter service fee covers all platform and processing costs. Premium plan starts at $329 flat.
WHAT RAFFLR PUBLISHED
“Free Option: ✗ (NO)”
THE ACTUAL TRUTH
Chance2Win’s Zero Fee plan is free to the organization. Always has been. The supporter service fee covers all costs — no charge to the nonprofit.
WHAT RAFFLR PUBLISHED
“In-Person: ✗ (NO)”
THE ACTUAL TRUTH
Chance2Win supports hybrid raffles where cash, check, and in-person ticket sales enter the same drawing pool as online purchases. Printable PDF ticket sheets support manual in-person drawings. It is one of our core differentiators.
WHAT RAFFLR PUBLISHED
“Best for: High-value prize raffles (cars, vacation homes)”
THE ACTUAL TRUTH
Chance2Win serves churches, schools, fire departments, VFW posts, PTAs, and thousands of community nonprofits running raffles of every size — basket raffles, 50/50s, Queen of Hearts, duck races, and traditional draws. High-value raffles are one use case. Not the only one.
Compliance Warning
rafflr's own FAQ recommends PayPal and Venmo for raffle ticket sales — both expressly prohibit it
In their FAQ section titled "You Need Both Online Sales and a Live Draw," rafflr writes:
"Many organizations use two tools: one for online ticket sales (RallyUp, Zeffy, or even PayPal/Venmo with a spreadsheet) and rafflr for the live draw."
— rafflr.io FAQThis advice is wrong in a way that can cause real harm. Both PayPal and Venmo expressly prohibit the use of their platforms for charity raffles and lottery-style transactions in their published Terms of Service. A nonprofit that follows this guidance and uses PayPal or Venmo to sell raffle tickets risks:
- Account suspension or permanent ban mid-campaign
- Funds frozen or held during active ticket sales
- Forced cancellation of the raffle with manual refund burden
- Potential compliance violations in charitable gaming regulated states
Chance2Win uses Stripe, Square, and Authorize.net — all of which explicitly support nonprofit raffle transactions. Every organization is verified before going live. We review your raffle structure before a single ticket is sold. This is not a nice-to-have. It is how you protect your organization.
Raffle and charitable gaming laws vary by state. This is informational and not legal advice. Confirm payment processor terms and state requirements with qualified counsel before launching any raffle campaign.
Full Feature Comparison
This table compares what both platforms actually do. All Chance2Win capabilities are live and documented. All rafflr limitations are sourced directly from their own website.
| Feature | Chance2Win | rafflr |
|---|---|---|
| Sell raffle tickets online | ✓ Yes Full checkout, mobile-optimized | ✕ NO Stated limitation per their own site |
| Accept credit cards / payments | ✓ Yes Stripe, Square, Authorize.net | ✕ NO NO payment processing at all |
| Free option for nonprofits | ✓ Yes Zero Fee plan — $0 to the org, fixed disclosed 12% supporter fee |
✕ NO
Free demo only Paid plans start at $77/raffle or $97/year |
| Basket raffles / tricky trays | ✓ Yes Multi-pool, per-basket ticket allocation | ✕ NO |
| Queen of Hearts (progressive jackpot) | ✓ Yes Weekly draws, card board, jackpot display | ✕ NO |
| 50/50 raffles | ✓ Yes Configurable split, live jackpot counter | ✕ NO |
| Duck races / ball drops | ✓ Yes Pre-numbered pools, online + in-person | ✕ NO |
| Hybrid: cash + check + online in one drawing | ✓ Yes Unified drawing pool regardless of payment method | ✕ NO NO payment processing exists to unify |
| Reverse raffles (in-person display) | ✓ Yes Printable tickets + CSV export for manual draws | ✓ Yes Core product — animated presenter display |
| Raffle website for your organization | ✓ Yes Branded raffle site hosted on your behalf | ✕ NO Display tool only — no website creation |
| Ticket bundles (tiered pricing) | ✓ Yes Increases avg. order from ~$11 to ~$64 | ✕ NO |
| Real-time ticket sales tracking | ✓ Yes Live dashboard: gross, net, buyer totals | Drawing only NO sales to track — you handle that separately |
| U.S.-based phone support | ✓ Yes (813) 699-9325 — real people, real hours | ✕ NO NO phone number published anywhere on site |
| Physical address / company location | ✓ Yes Apollo Beach, Florida | ✕ NO NO address published on site |
| Compliance review before launch | ✓ Yes EIN verification, structure review | ✕ NO N/A — NO ticket sales to review |
| Years of raffle-specific experience | ✓ Yes Nearly 20 years | Not published |
Pricing: Two Very Different Models
rafflr charges a flat rate for drawing software. Chance2Win provides the entire raffle infrastructure — ticket sales, payments, website, support, and drawing — for either zero cost to the organization or a flat starting fee. These are not comparable products at comparable prices.
RECOMMENDED
CHANCE2WIN
$0 to the organization
Zero Fee plan — or Premium starting at $329 flat
Org pays (Zero Fee)
$0
$0
Supporter service fee
Fixed 12% — disclosed at checkout
Fixed 12% — disclosed at checkout
Premium plan
From $329 flat per event
From $329 flat per event
Online ticket sales
Included
Included
Raffle website
Included
Included
Phone support
Included — (813) 699-9325
Included — (813) 699-9325
All raffle formats
Included
Included
RAFFLR
$77–$497 for a drawing display
Pay-as-you-go, annual, or lifetime — drawing only
Per-raffle plan
$77 per event
$77 per event
Annual plan
$97/year
$97/year
Lifetime plan
$497
$497
Online ticket sales
Not included — not possible
Not included — not possible
Raffle website
Not included — not possible
Not included — not possible
Phone support
None — no number published
None — no number published
Raffle formats supported
Reverse raffles only
Reverse raffles only
The Support Problem Nobody Talks About
rafflr publishes no phone number. No physical address. No team page. Support is handled through an email contact form. That works fine when nothing is going wrong. It is a different story when you have 200 people in a room waiting on a drawing.
We actually know this firsthand — because we get their calls.
📞 FROM THE RAFFLE HOTLINE
(813) 699-9325
The call that came from a competitor's customer
CALLER
"Hi, we have a fundraiser live and we need some help."
SUPPORT
"Happy to help. What is your name?"
CALLER
"Lori."
SUPPORT
"Hi Lori — what is the name of your raffle site?"
CALLER
"I don't know."
SUPPORT
"What is the name of the organization running the raffle?"
CALLER
"It's for the school."
SUPPORT
"I'm not seeing a match in our system. Is there maybe another name the org uses?"
CALLER
"Oh... it's not with you."
SUPPORT
"I'm confused then. Would you like to switch your raffle to our platform?"
CALLER
"Well no... but the site we used doesn't have a support number so I figured since you are in the raffle business you could help us fix their site."
THE LESSON
Nonprofits call us for help with platforms that have no phone number — because we answer the phone. That should tell you something. When your drawing night arrives, you want a real person available. Not a ticket form.
rafflr has no published phone number or physical address
The entire rafflr website — including pricing pages, terms of service, and privacy policy — contains no phone number, no physical address, and no team page. The privacy policy lists a contact email address that is blank in the published version.
Chance2Win: (813) 699-9325 — Apollo Beach, Florida — real people, real hours
Which Platform Is Right For Your Situation
Both tools exist for a reason. The question is whether you actually need what rafflr sells — or whether you need what most nonprofits actually need.
Choose Chance2Win if you need to…
- $Sell tickets online to supporters anywhere
- $Run a basket raffle, tricky tray, or Chinese auction
- $Run a Queen of Hearts with a growing jackpot
- $Run a 50/50 raffle with a live counter
- $Run a duck race or ball drop fundraiser
- $Accept cash and check sales alongside online sales
- $Give your organization a dedicated raffle website
- $Have a real person available by phone on event day
- $Run any recurring or year-round raffle program
- $Start with no upfront cost to your organization
rafflr may work if you…
- $Need a presenter display for a reverse raffle at a live event
- $Have already sold all your tickets by other means
- $Are running an in-person-only event with no online component
- $Need animated ticket eliminations on a projector
- $Are comfortable with email-only support
- $Do not need basket raffles, QoH, or 50/50 formats
Frequently Asked Questions
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Can rafflr sell raffle tickets online?
No. rafflr states plainly on their own website that it is not an online ticket-selling platform. You handle ticket sales separately — in person, through your own website, or via another tool — and use rafflr only for the live drawing display at your event. If you need to sell tickets online, you need a different platform.
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Does rafflr support basket raffles or Queen of Hearts?
No. rafflr is built exclusively for reverse raffles — the format where ticket numbers are drawn and eliminated one by one until one winner remains. It does not support basket raffles with multiple prize pools, Queen of Hearts with progressive jackpots, 50/50 raffles, duck races, or ball drops. These formats require dedicated raffle infrastructure, not a drawing display tool.
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Is Chance2Win free for nonprofits?
Yes. The Zero Fee plan costs the organization nothing. A fixed, fully disclosed 12% supporter service fee is collected at checkout — this covers platform costs and payment processing. Your organization keeps 100% of the base ticket price. For high-volume events, the Premium plan starts at $329 flat with no percentage fees and includes Stripe, Square, and Authorize.net support.
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Can Chance2Win handle in-person and cash ticket sales?
Yes. Chance2Win supports hybrid raffles where cash, check, and in-person ticket sales are manually entered through the admin dashboard and merged into the same drawing pool as online purchases. No other online raffle platform offers this. For states or events requiring a physical manual drawing, Chance2Win also supports printable PDF ticket sheets and CSV export for compliant in-person drawings.
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Why does rafflr's comparison page list wrong information about Chance2Win?
rafflr publishes a "10 Best Online Raffle Sites" guide that lists Chance2Win pricing as "5% of ticket sales," marks our free option as unavailable, and marks in-person support as unavailable — all factually incorrect. Chance2Win has no percentage-of-sales fee, offers a free Zero Fee plan, and supports hybrid in-person and cash entry. These errors appear to stem from outdated or unverified research. This page exists to set that record straight.
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Can I use PayPal or Venmo to sell raffle tickets?
No — and any raffle platform recommending this is giving you advice that could end your fundraiser mid-campaign. Both PayPal and Venmo expressly prohibit raffle and lottery-style transactions in their published Terms of Service. Nonprofits that use them for raffle ticket sales risk account suspension, frozen funds, and forced cancellation with no refund tools. rafflr's own FAQ suggests PayPal and Venmo as options for ticket sales alongside their drawing software. That recommendation is wrong. Chance2Win uses Stripe, Square, and Authorize.net — processors that explicitly support nonprofit raffle transactions — and reviews every organization's setup before a single ticket goes on sale.
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Does Chance2Win have phone support?
Yes. Chance2Win provides U.S.-based phone support at (813) 699-9325. Real people answer. We call customers on drawing day to confirm everything is set. We have been doing this for nearly 20 years. rafflr publishes no phone number anywhere on their website.
Talk to a Support Team Member
Nearly 20 years of raffle experience — built for nonprofits like yours
Online ticket sales. Hybrid cash and check entry. Every raffle format. Zero platform fees for your organization. And a real phone number you can call.
Questions? Call us: (813) 699-9325